Soumya Roy

Nestlé India

Jan 2022 - Present

Scheduling and Service Specialist

• Service Specialist
• Arrange vehicle placement on time, ensure TAT, and timely movement from one point to another.
• Vehicle mix improvement, on-time dispatch & CCA compliance with proper reefer management.
• Verify the accuracy of all shipments as they are delivered.
• Notify the distributors of any issues or concerns with deliveries.
• Ensure COF, customer delight & on-time dispatch adherence.
• Skills: Order Fulfillment, SAP Products, Dispatching, Route Planning, Customer Relationship Management (CRM), Customer Compliance, Supply Chain Optimization, Problem Solving

• Supply Chain Planner (Scheduling)
• Transportation planning with timely deliveries for Modern Trade for Eastern India and the Sri Lankan market.
• End-to-end activity starts with taking appointment of customer and aligning deliveries based on purchase orders within the requested time frame.
• Ensure vehicle placement for seamless uninterrupted transportation with proper load, route & vehicle optimization.
• Handled SAP R3, TMS (Transport Module Solution), Transporeon, Global. Ensure fully digital system-based process.
• Interact with cross-functional stakeholders in PAN India for fulfillment of dispatch requirements.
• Skills: SAP ERP, Analytical Skills, Organization Skills, Time Management, Communication, Teamwork, Transportation Management, Problem Solving, Supply Chain Management

ICICI Bank

May 2020 - July 2020

Summer Intern

• Core Focus: Digital offerings, customer education, and market research
• Key Skills Acquired:
  • Educated customers about ICICI Bank’s digital offerings and banking products
  • Conducted micro-market studies to understand customer preferences and enhance digital technology
  • Prepared detailed micro-market maps including customer segments, competitive landscape, and business opportunities
• Highlights:
  • Enhanced customer understanding of ICICI Bank’s digital products and services
  • Analyzed market data to improve customer experience and technology implementation
  • Created actionable insights and strategic maps to support business development and competitive strategy

• Skills: Lead Generation · Retail Banking · Product Marketing · Digital Marketing · Internet Banking · Customer Education · Market Research · Customer Relationship Management (CRM)

Onex Solutions

Jan 2020

Project Intern

• Core Focus: Selling the M-Classified Kit and promoting sales and awareness through SMS blasts
• Key Skills Acquired:
  • Sales strategy and execution for M-Classified Kit to local businesses and services
  • Promoting products and services to increase visibility and drive sales
  • Utilizing SMS marketing for cost-effective, targeted outreach to potential customers
• Project Highlights:
  • Conducting sales and promotional activities for the M-Classified Kit in local markets
  • Implementing a one-time SMS blast campaign to efficiently reach target audiences
  • Enhancing product awareness and generating leads through strategic marketing efforts

• Skills: Client Services · Target Marketing · Mobile Marketing · Lead Generation

Eskay Movies

Jan 2015 - Feb 2015

Project Intern

• Core Focus: Audio-visual post-production processes and techniques
• Key Skills Acquired:
  • Proficiency in audio and video editing software
  • Understanding of post-production workflows and quality control
  • Coordination of audio and visual elements to achieve seamless final products
• Internship Highlights:
  • Hands-on experience with industry-standard editing tools and software
  • Exposure to various stages of the post-production process
  • Collaboration with a team of professionals to enhance project outcomes

• Skills: Adobe Premiere Pro · Video Editing · Video Production · Scriptwriting

Rotaract Club of Calcutta

Jan 2021 - Aug 2022

Member

• Core Focus: Enhancing the club’s public image and brand presence
• Key Skills Acquired:
  • Public relations and strategic communication
  • Brand management and promotion
  • Event planning and community outreach
  • Collaboration with stakeholders and media
• Role Highlights:
  • Developing and executing PR strategies to improve visibility and reputation
  • Crafting and managing the club’s brand messaging and identity
  • Organizing and promoting events to engage with the community and enhance the club’s outreach

• Skills: Teamwork · Leadership · Problem Solving · Communication · Public Relations · Brand Management · Event Planning · Media Relations

Director of Communication

Jun 2020- Aug 2021

Project Coordinator

• Core Focus: Enhancing the club’s public image and brand presence
• Key Skills Acquired:
  • Public relations and strategic communication
  • Brand management and promotion
  • Event planning and community outreach
  • Collaboration with stakeholders and media
• Role Highlights:
  • Developing and executing PR strategies to improve visibility and reputation
  • Crafting and managing the club’s brand messaging and identity
  • Organizing and promoting events to engage with the community and enhance the club’s outreach

• Skills: Teamwork · Leadership · Problem Solving · Communication · Public Relations · Brand Management · Event Planning · Media Relations

Languages and Databases

Frameworks

Tools